Training – Strategy, Development and Delivery
Why is training so important?
- Companies that invest in training have a 24% higher profit margin
- Employee retention rates rise 30-50% in companies with strong learning
Give your team the skills to do the job. I provide practical, hands-on training that gets results. customer service training to leadership development, I can help with strategic programs to give your team the confidence to succeed.
While selling and customer service come naturally to an elite few, that’s not the case for most employees. No matter how great your content and tools are, your customer-facing teams won’t reach their potential without the right skills. You need practical training that connects your team to the content they’ll use on the job. I create training that relevant and focused to build the skills your team needs to hit the ground running.
- Sales skills (for sales and non-sales roles)
- Customer service and retention
- Leadership and coaching skills
- Communications and presentation skills
- Team building
- Personal branding
Ready to connect?
Let’s set up a time to chat. We’ll talk about your needs, and I’ll answer your questions about how I can help you and your team succeed.
Email me at tracey.mellersh@gmail.com, call me at 705.571.9119, or use my contact form to start the conversation.
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