Does your team have the tools they need to succeed?

Are you struggling to:

  • Meet your sales or retention goals?
  • Engage existing and new customers?
  • Attract and keep good employees?
  • Create effective sales content and scripting?
  • Keep employees informed and engaged?
  • Get your customer service team to sell?

Let me help give your team the right tools for the job.

I’m Tracey Mellersh. I work with businesses to increase revenue and employee retention with communications, training and coaching solutions that get results.

If you’re struggling with stagnant sales, limited resources, and employee turnover, I can help.

Set your team up for success.

With more than 25 years in training and communications, I’ve worked with businesses large and small. From some of Canada’s largest corporations, to local not-for-profits and solopreneurs, I’ve developed tools and strategies to help teams of all sizes succeed.

Your team has unique challenges, and you don’t need a one size fits all program. To get the right-fit solution, I collaborate with your team to ensure I understand how your team works, so everything I create aligns with your processes. Need help with process development? I’ve got you covered there too!

Get the right tools for the job.


You and your team need to focus on moving your business forward – not on writing. But to connect with customers, you need the right content and that takes time you don’t have.

I can help with content that gets results.


Give your team the skills to do the job. I provide practical, hands-on training that gets results. From customer service training to leadership development, I can help with strategic programs to give your team the confidence to succeed.


Training gives your team the skills they need. But how do you sustain the learning? That’s where coaching comes in. The most successful teams have effective coaching programs to keep them accountable and support continuous learning.

Let’s chat.

Ready to connect? Get in touch with my contact form, email me at or call 705-571-9119. Let’s chat!

Not quite ready to meet? Sign up for my newsletter for tips and tricks on how to set your team up for success.